Debt Collection
Professional, compliant and persistent campaigns to recover outstanding debts.
PEOPLE PERSISTENCE REAL RESULTS
Conversations
that move your
business forward.
Velocity Virtual Telemarketing provides professional telemarketing services across debt collection, financial services, insurance, retention, and timeshare.
Uganda-based talent
A team that keeps calling
Collection Financial
Services Insurance Retention Timeshare
Specialist telemarketing.
Real business impact.
We run outbound and inbound campaigns for a range of industries, combining disciplined calling with a people-first approach. From fast debt-collection campaigns to long, high-value timeshare closes - we provide the expertise, people, and persistence to get results.
Explore our services →
Dedicated people.
Measurable results.
That's Velocity.
OUR SERVICES
Five key areas. One experienced team.
Financial Services
Lead generation, customer acquisition and account servicing support.
Insurance
Outbound campaigns for new business, renewals and customer engagement.
Retention
Reduce churn and increase customer loyalty through targeted outreach.
Timeshare
Experienced callers for longer sales cycles and high-value opportunities.
“It’s not just calls. It’s people, progress and opportunity.”
HOW IT WORKS
You focus on your business.
We’ll handle the conversations.
- 01Campaign
Handover - 02Scripting &
Preparation - 03Agent
Assignment - 04Calling &
Follow-up - 05Reporting &
Optimisation
TECHNOLOGY
Powered by proven technology
We use industry-leading call center solutions from World Class Technologies to deliver a reliable, scalable and high-performing operation.
Explore our technology →- Agent screen pops with detailed customer information
- Advanced call routing
- Preview and predictive dialing
- Real-time and historical reporting
- Voice logging and disposition management
- SMS and email integration
- Scalable from 5 seats to 1000+ seats
CAREERS
JOIN THE VELOCITY VIRTUAL
TELEMARKETING TEAM!
Are you enthusiastic, motivated, and looking for a flexible work opportunity? Velocity Virtual Telemarketing is growing, and we are always on the lookout for talented and energetic people to join our team!
As our portfolio of clients and products continues to expand, we are looking for enthusiastic team members who enjoy communicating with people and are ready to make a difference in the Ugandan community.
Why Work With Us?
- Work from home - We are a fully virtual call center, so you can work remotely from the comfort of your home.
- Flexible part-time hours - Choose working hours that suit you between 9:00 AM and 10:00 PM.
- Performance-based earnings - Your results matter! Your earning potential is linked to your performance.
- Interesting and varied work - We represent an exciting portfolio of products and services, giving you plenty of opportunities to interact with and offer valuable solutions to the Ugandan community.
- Growing company, growing opportunities - As our business continues to expand, there are opportunities to develop your skills and grow with us.
Who Are We Looking For?
- Enthusiastic, positive, and motivated
- Confident communicators
- Comfortable speaking with customers over the phone
- Target-oriented and committed to achieving results
- Able to work independently from home
- Interested in flexible, part-time employment
No two days need to be the same - and your enthusiasm and results can make a real difference!
Interested in joining us? Send your CV to: contact@vvt.limited
Our HR team will review your application and get back to you if your profile matches our current opportunities.
Take the next step and become part of the growing Velocity Virtual Telemarketing team!
FAQ
Frequently asked questions
What types of campaigns can you handle?
Velocity works across debt collection, financial services, insurance, retention, and timeshare campaigns.
Can campaigns be short-term or ongoing?
Campaign requirements can be discussed directly with the Velocity team so the operating model matches the brief.
How does the onboarding process work?
The process is structured around campaign handover, scripting and preparation, agent assignment, calling and follow-up, then reporting and optimisation.
What reporting do you provide?
The call center technology supports real-time and historical reporting. Specific client reporting requirements can be agreed during campaign setup.
Do you provide the scripts?
Scripting and preparation form part of the campaign setup process. Existing client materials can also be incorporated into the handover.
How do I get started?
Contact Velocity with your campaign requirements and the team can discuss the brief, operating model, and next steps.
LET’S TALK
Ready to discuss your campaign?
Get in touch with our team today and see how Velocity can help your business grow.